Reference

What You Agree to When You Use bdt223

These terms set out the rules that apply to your account, your deposits through bKash, Nagad, or Rocket, and every transaction you make on this platform.

Account rulesPayment conditionsbKash, Nagad, Rocket scopeEligibility by regionHow disputes are handled
bdt223 What You Agree to When You Use bdt223
HOW WE HANDLE THIS

Account Security and Policy Commitments

These terms are not just legal text — they describe real account behaviour we hold ourselves and you to. Here is how we apply the key areas in practice, from how your data is held to what happens if you need to raise a dispute.

Account Security

Your account is protected with password authentication and OTP verification on login. Any activity you do not recognise should be reported to support immediately so we can act.

Data Retention

We retain account and transaction records as required by our operating obligations. This includes records of bKash, Nagad, and Rocket transactions tied to your account wallet.

Requesting Changes

To update personal details on your account — such as a registered mobile number linked to your Nagad or Rocket wallet — contact support with valid identification for verification.

Dispute Process

If you disagree with a transaction outcome or account decision, raise it through live chat or email first. We review disputes against our transaction logs before issuing a resolution.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you have a question about how they apply to your account, our support team can walk you through it. Whether your query is about a bKash transaction that needs clarification or a condition you want explained before you proceed, contact us through any of the channels below.

Live Chat Open the chat window from your account dashboard at any time. Our team handles terms queries alongside general account and payment questions.
Email Support Send a detailed message to our support address if your terms question needs a written record. We aim to respond within one working day.
Help Centre The Help Centre holds plain-language answers to the most common terms questions, including account eligibility and how payment conditions apply.

Common Questions About Our Terms

Below are the questions we hear most often about how these terms apply to real account situations — from payment conditions to eligibility and what happens when terms change.

Yes. All deposits, including those made via bKash, Nagad, or Rocket, fall under these terms. The cashier screen shows the applicable limits and conditions at the time of each transaction.

We post updates here with a revised date. Continuing to use your account after a change is posted counts as acceptance. For significant changes we may notify you through your registered contact.

No. These terms allow one account per person. Duplicate accounts breach our terms and may lead to suspension of all associated accounts and any pending withdrawals.

Eligibility depends on your local law and eligible region. It is your responsibility to check whether using bdt223 is permitted where you are before opening or continuing to use an account.

Contact support via live chat or email with proof of identity. For changes involving a linked wallet number — such as your registered Nagad or Rocket account — verification is required before any update is applied.

We retain records of your account activity and payment transactions, including bKash and Nagad transfers, in line with our operating obligations. You can request a summary through our support channels.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.